About us

About Kotoa-home

Company Name:
WELLKEY TECHNOLOGY LIMITED

Address:
RM A08, 2/F LEE KA IND BLDG, 8 NG FONG ST, SAN PO KONG, HONG KONG

Registration Number:
79063831-000-10-25-4

Welcome to Kotoa-home— where protection meets purpose.

We believe every home deserves comfort, functionality, and quality. That’s why we design products that put everyday living first — practical, durable, and made to last.

Our mission is to provide reliable, thoughtful home solutions for modern households, backed by trusted craftsmanship and a commitment to customer satisfaction.

We are legally registered in Hong Kong and operate under full compliance with international e-commerce standards.


Return & Refund Address

If you need to return or exchange a product, please contact our after-sales support at support@kotoa-home.com   before shipping any item.

Returns should be sent to:

Recipient: Inger Hylland
Address: Lövbergsvägen 6, 68432 Munkfors, Sweden
Phone: +447380396755
After-Sales Email: support@kotoa-home.com  

Please include your order number and reason for return. Products must be unused and in original packaging unless otherwise agreed.


Thank You

Thank you for choosing kotoa — where protection is more than a product. It’s a promise.

Kotoa-home Asked QuestionsHave a Question? We’ve Got the Answer!

Why Choose kotoa-home?

Kota-home has been an online sales supplier for over ten years and has been loved by over 200,000 consumers. All products have been strictly tested and certified, and we provide professional after-sales service and return guarantee, so you can shop without worries.

Can I get a full refund if I'm not satisfied?

Yes, we offer a 30-day money-back guarantee from the day you receive your order. If there are any issues, we will refund your money.

Are there any other fees to pay here?

No, you don't need to pay any additional fees. Our prices already include shipping, taxes and all other fees.

How long will it take to receive the package?

We typically process and ship orders within 1-2 business days. The Shipping takes 5-7 business days.
However, due to weather, natural disasters, changes in national policies and uncontrollable social events, transportation events may be postponed.

What payment methods do you accept?

We do accept the payment methods, major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Klarna, and more.
If you need further assistance or have questions about specific methods, feel free to ask!